Tuum will provide MAIB with a comprehensive suite of digital banking solutions to enhance their services and customer experience. By leveraging Tuum’s flexible and scalable platform, MAIB aims to streamline operations and expand its digital offerings across Europe. This partnership will enable MAIB to quickly adapt to evolving market demands and deliver innovative financial products to its clients.
MAIB’s customers will benefit from improved digital services that offer greater convenience and accessibility. They can expect faster transaction times, personalized financial products, and enhanced security features. Additionally, the streamlined operations will likely result in more competitive pricing and a better overall banking experience.
Tuum’s platform enhances security features by incorporating advanced encryption methods and multi-factor authentication, ensuring that customer data and transactions are well-protected. Additionally, the platform uses real-time monitoring and anomaly detection to quickly identify and respond to potential threats. This robust security framework helps build customer trust and confidence in MAIB’s digital banking services.
Customer trust is crucial in digital banking as it directly impacts user adoption and retention. When customers feel confident that their data and transactions are secure, they are more likely to engage with online services and explore new financial products. Trust also fosters long-term relationships, encouraging customers to remain loyal and recommend the bank’s services to others.
Tuum is built for allowing any business to rapidly offer seamless, tailored financial services to their customers. The highly modern banking platform follows the microservice architecture and is composed of flexible and independent modules that cover end-to-end everyday banking processes. Imagine it as Lego blocks: they fit together flawlessly; however, you can always take the blocks apart, use only some of them, leave others aside, or add some when necessary.
Maib is the largest bank in Moldova. The Bank is of systemic importance to the country, it serves nearly half of the population and is one of the largest private employers in Moldova, with a workforce of over 2,500 people. Since 2018, maib’s largest shareholder is a consortium, which includes the European Bank for Reconstruction and Development (EBRD), Invalda INVL, a leading asset management group in the Baltic States, and Horizon Capital, a private investment fund focused on emerging markets. Maib is proceeding with an ambitious expansion in Romania consisting of an asset light, retail only, digital offering targeted at Moldovan diaspora and broader Romanian market.