To compete for customers, banks are increasingly taking advantage of Africa’s deepening mobile phone coverage, the bank joins competitors including Lloyds, Kenyan lender CBA’s M-Shwari and Togo-based Ecobank that are focusing their growth strategies around digital banking. A key milestone in digital journey as a Bank and underlines commitment to investing and growing in the market. The bank has been steadily investing in expanding footprint in Africa over the years and this will continue to be a priority moving forward. Digitizing Africa remains at the heart of business strategy for the region and to implement Côte d’Ivoire model across other markets in the coming months.
For the first time, the client on boarding journey has been digitized and in under 15 minutes, a client can open a new account through the app. What has also been introduced is the ability for clients to track and trace a request submitted, which is a first for Standard Chartered. The Bank’s first digital retail bank in Côte d’Ivoire and proud to see the progress the country has made over the past decade. The bank’s digital services are available by downloading the Standard Chartered mobile application. New clients can execute all of their banking activities right from their mobile devices, starting by opening their bank account in less than 15 minutes. They can also provide all verification documents by uploading to the application and fully complete their onboarding process within minutes.