In line with the Telecommunications and Digital Government Regulatory Authority’s (TDRA) announcement on 2G network gradually being switched off by the end of 2022, Etisalat assures all customers that it will continue to support this transition and modernisation of the network. Etisalat is ensuring a smooth transition by educating all its customers including individuals, enterprise, and small and medium businesses and providing alternate devices which support the switch off from 2G to advanced 4G/5G networks.
Etisalat is currently coordinating with all business sectors that are still using the 2G network for machine to machine (M2M) communications such as industrial, vehicle-tracking devices, gateways and Point of Sale devices (POS). Offers are made to upgrade and replace those devices to support 4G network and LTE CATM1 IoT Network that will help achieve operational efficiency with better connectivity and lower network latency. The 2G network switch off is aimed at keeping pace with the rapid and continuous developments of the telecommunications sector, particularly in the digital front. The frequencies and bands utilised by the 2G network will be allocated to more advanced networks.