Moova, the self-proclaimed Airbnb of urban logistics startup from Argentina, duplicated its annual turnover expectation thanks to the Covid-19 pandemic. While the lock down forced many businesses to drastically change their ways in order to survive, some others like Moova benefitted from the conditions introduced by this global crisis. The platform works as follows: a given logistics company uses the platform’s “Moovers” or dispatchers to perform its last-mile deliveries using an algorithm that makes the delivery as efficient as possible. Moova managed to avoid a crisis caused by the pandemic for one simple reason: It digitized its businesses from the start.
The Covid-19 pandemic has manifested a reality in which physical contact is practically impossible and almost every interaction must be made virtually. This is why businesses like Moova that operate digitally from the start are having an advantage over other companies that were still reluctant to digitize their services. A strong technical infrastructure and paperless digital processes help safeguard a business’s productivity during times of crisis.