The SolarWinds Service Desk product is widely used for helping customers have control over their IT service desk, turning the wide array of resources, issues, problems, changes, patches, onboarding and offboarding, and all other daily tasks into an orderly planned and proactive body of work.
The new ITSM data center will also enhance customer availability to customers through Asia Pacific and Japan as well as Australia, giving lower latency and accelerated responsiveness.
The investment is part of SolarWinds’ continual demonstrated support for, and growth in, the Asia Pacific and Japan region, and follows from a previous SolarWinds Observability data center opening.
Ongoing investments by SolarWinds in the region, including this new local data center, seek to help the company’s customers in Australia accelerate and derive more excellent value in their digital transformation initiatives.
Australia is an extremely important market for SolarWinds, and is pleased to bring the new capability offered by Sydney data center to the local market and our customers in Australia.