Etihad Cargo, the cargo and logistics arm of Etihad Airways, has further expanded its online booking portal capabilities as part of the carrier’s ongoing digitalisation strategy. In the latest development of the carrier’s online booking portal.
Booking the shipment of dangerous goods via the enhanced online booking portal has also been simplified. Etihad Cargo’s booking portal now enables the capture of United Nations (UN) numbers and globally recognized classifications identifying hazardous substances in international shipping.
Expanding the capabilities of the booking portal to include the booking of pets and dangerous goods shipments directly via the portal is the latest step by Etihad Cargo in making the booking process as seamless as possible while helping customers to ensure the compliance of their cargo with international regulations.
The new custom feed within the customer dashboard within the portal will further improve the customer experience, enabling Etihad Cargo to customize the content it shares with customers. In addition to sharing information on green lanes and updates, the custom feed will show relevant offers and campaigns, making it easier for customers to access information relevant to their sector or region.